When you use our website and services, you confide your information to us. We are fully aware that this is a huge responsibility and we do our best to protect your information and ensure you have full control over it.
This Privacy Policy aims to help you understand what type of information we collect, how we collect it, and how you can update, manage, export, and erase your information.
Effective as of 01 July 2024.
The last version as of 01 July 2024.
Personal data means any information which directly or indirectly identifies you as a natural person, where indirectly means in particular by reference to other information such as for instance your name, postal address, e-mail address, phone number, etc.
We, the team of MediaHub LTD (the administrator of www.mediahub.eu), shall use your personal data only for the purpose of fulfilling your request for quotation, demo box, or technical white papers. We will also use your personal data to sell and deliver the goods and services offered through our website.
We do not collect or process any other types of personal data more than we need to fulfill the said purposes.
We will use the personal data only in the way specified in this policy, unless you have granted us your explicit consent for any other ways to use your personal data, for instance, through an explicit declaration of consent for receiving direct marketing.
In order to meet your requests, we shall process the following categories of personal data:
First and last name
Company name
Job title
Email address
Phone number
Address
IP address from which you access our website
content preferences in our software applications
The listed categories of personal data are the only data necessary to MediaHub LTD to be able to provide to you with your service of choice, respectively to deliver to you your goods of choice.
We may be required to process and store personal data on legal grounds and to achieve regulatory compliance for the purpose of prevention, establishment or investigation of a crime, loss prevention, fraud, or any other type of financial fraud.
This Privacy Policy shall be applied also to your use of our website (www.mediahub.eu) with the following mechanisms and characteristics relating to personal data protection.
Our website uses "cookies" and other technologies to improve the experience of users and the performance of the website, the convenience of use and safety, including for the purpose of advertising effectiveness. Please, check our Cookie Policy for more details.
For the convenience of our visitors, this portal includes links to various websites that are not related, controlled or managed by us. The policies and procedures we refer to herein are not applicable to these websites. We shall not be held liable for the safety or protection of any data collected by these third parties. We advise you to contact these websites directly for information about their data protection policies.
We shall disclose your personal data solely for the purposes and only to these third parties that are referred to hereinafter - unless we have received from you additional consent for the provision of personal data to other categories of third parties stated elsewhere, such as for instance by a declaration of consent for a specific purpose. We shall take appropriate measures to make sure that your personal data are processed, protected, and transferred in compliance with the applicable legislation.
Where necessary, we shall engage other companies and persons to perform on our behalf certain tasks in addition to our services, such as for instance companies to deliver our goods - postal operators, shipping companies, etc., and shall transfer your data upon your explicit request to a specialized company, providing email communication services to us, which is registered in the European Union. We will share and grant access to similar information to outsourced service providers only as long as it is needed for specific purposes. This information shall not be used by them for any other purposes, either for their own benefit or for the benefit of third parties. The outsourced service providers of MediaHub LTD undertake to ensure the privacy of your personal data by law.
Further to the transformation, restructuring, merger, sale or any other type of asset transfer, MediaHub LTD shall transfer information including personal data on a reasonable scale to the beneficiary of these shares or assets and as far as it is necessary for the transfer of ownership, provided that the recipient party agrees to treat your personal data in a way which is consistent with the applicable legislation for personal data protection.
We shall disclose your personal data to public authorities when required by the law. Thus for instance, MediaHub LTD shall provide any information that is duly requested by the judiciary or authorities in charge of national security.
We shall not transfer your personal data or any information that might be relevant to you outside of the territory of the Republic of Bulgaria.
We do not collect and do not process personal data about children under the age of 16 unless we have obtained the consent of a parent or guardian pursuant to the applicable local legislation. If we find out about accidentally collected personal data of a child under the age of 16, we shall promptly erase the data at issue.
MediaHub LTD does not process the so-called special categories of personal data, more precisely: personal data disclosing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, or biometric data solely for the authentication of a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation of a natural person.
We hereby declare that we approach with utmost seriousness the safety and security of your personal data. We apply the appropriate level of protection and for this purpose, we have developed reasonable physical, electronic, and technical procedures in order to keep the data we collect protected against any accidental or unlawful destruction, loss, change, unauthorized disclosure, or access to personal data that have been delivered, stored or processed in any other way. Access to your personal data is granted only to employees, service providers, or related parties of MediaHub LTD on a "need to know" basis when information is needed only for official purposes or for the performance of their official duties. If data containing personal data are leaked, MediaHub LTD shall take all applicable measures and issue a notification on such occasions.
As a data subject, you have specific legal rights related to the personal data we collect from you. This pertains to all processing activities that MediaHub LTD carries out with your personal data as listed hereinabove. We respect your personal rights and will respond to your questions properly.
The list below contains information about your rights ensuing from the applicable data protection laws:
You have the right to rectification of the personal data concerning you. We shall make all reasonable efforts to make sure that the personal data available to us and under our control that are processed on a regular basis shall be accurate, complete, updated and relevant, based on the latest information available to us.
You have the right to restrict the processing of your personal data, if:
you contest the accuracy of your personal data for a period which enables us to verify their accuracy
their processing is unlawful and you have requested the restriction of processing instead of the erasure of your personal data
we no longer need your personal data, yet you require them for the establishment, exercise or defense of rights and legal interests
you object to the processing pending the verification whether our legitimate grounds override yours.
You have the right to request from us information about the personal data we store about you, including information about the type of categories of personal data that we have or control, what they are used for, where we have obtained them from, if not directly from you, and who they have been disclosed to, if applicable. You have the right to one free copy of the personal data we store about you. Pursuant to the existing legislation we reserve the right to charge a reasonable fee for any additional copy after the first one, which you might request.
At your request, we may transmit your personal data to another data controller, where technically feasible, on condition that the processing is based on your consent or contractual agreement. Instead of getting a copy of your personal data, you may request to have your data transmitted directly to another data controller specified by you
You have the right to erasure of your personal data, if:
the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
you have the right to object to further processing of your personal data (see below) and exercise this right to object against the processing.
the processing is based on your consent and if you withdraw the consent there is no other legal ground for the processing.
the personal data have been unlawfully processed;
unless the processing is necessary for the following reasons:
in compliance with a legal obligation which requires processing on our behalf
in particular, for archiving purposes in the public interest
for the establishment, exercise or defense of rights and legal interests
You may object at any time against the processing of your personal data concerning you on condition that the processing is not based on your consent but is based on our legitimate interests or those of a third party. On such occasions, we shall no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, or for the establishment, exercise, or defense of legal claims. If you object to the processing, please specify if you request the erasure of your personal data or the restriction of processing on our part.
In case of a breach of any of the applicable personal data protection laws, you may lodge a complaint to the supervisory authority in charge of personal data protection in your country of residence or at the place of the alleged breach. This authority in the Republic of Bulgaria is the Commission for Personal Data Protection (CPDP).
Deadlines: We will do our best to fulfill your request for the exercise of rights or for the provision of information by us concerning your personal data within a period of 30 days, whereas this period may be extended for specific reasons relevant to the specific legal right or the complexity of your request.
Restricted access: On certain occasions, we may be unable to grant you access to all or part of your personal data based on legal provisions. If we turn down your request for access, we shall give reasons for that.
Impossible identification: On some occasions, we may be unable to verify your personal data based on the identifiers stated in your request. In that case, when we are unable to identify you as a data subject, we will not be able to fulfill your request for the exercise of your legal rights as stated herein, unless you provide additional information to us which will enable us to identify you.
Exercising your legal rights: In order to be able to exercise your legal rights, please, contact us at the addresses specified at the end of this Policy.
Typically we store the personal data you have provided to us for the purposes described in this Policy or for a longer period of time as far as this is required under the applicable legal acts regulating the requirements for keeping accounting records and controlling the cash flows of the company. We store the history of your requests for quotation, technical documentation and demo box requests you have placed in the last 5 (five) years.
We reserve the right to change our data protection practices and update and amend this policy at any given time. Hence we hereby invite you to check the policy on a regular basis. This data protection policy is valid at the date of the "latest version" specified at the top of this page.
Data Controller contact details: MediaHub LTD, UIC 200059698, having a seat in the city of Sofia and registered office at 122 Ovche pole Str., office EMC2, Manager: Borislav Todorov Bozhilov. Please send your inquiries regarding data protection and any requests regarding the exercise of your legal rights to the following addresses.
E-mail: office@mediahub.eu
Postal address: the city of Sofia, 122 Ovche pole Str., office EMC2